Fiscal Assistant - Utility Billing | Village of Riverside

The Village is seeking applicants for a full-time Fiscal Assistant in the Finance Department. The position reports to the Finance Director and is responsible for Utility Billing and Accounts Receivable. The Fiscal Assistant coordinates with other Village departments to prepare and send invoices for a variety of Village services. This position regularly interacts with residents in person and over the phone.

Utility Billing responsibilities include but are not limited to:

•    Creating and maintaining customer accounts and records;
•    Managing water billing cycles including regular billing, delinquency, and water termination notices and processing;
•    Processing adjustments, transfers, refunds, and credits, and providing utility billing customer service;
•    Proactively evaluating and analyzing water readings, consumption, and unusual activity;
•    Regularly coordinating with Public Works staff to ensure water service usage is imported and processed;
•    Answering the Village phone line;
•    Preparing reports for the Finance Director.

Riverside is looking for an individual with excellent customer service skills, attention to detail, and who is quick to learn new processes and systems.  

The successful individual will have excellent communication, interpersonal and organizational skills and be comfortable using computers including municipal finance software, Microsoft Outlook, Word and Excel. 

Hourly Pay range: $24.41 to $35.49 per hour with starting rate dependent on experience. The Village of Riverside offers a generous benefit plan including medical, dental, vision, life insurance and the Illinois Municipal Retirement Fund pension; paid vacation, 2 personal days, 12 sick days and 12 paid holidays.

Grow with Riverside! -- https://www.youtube.com/watch?v=r_eskOjWl1M&t=2s 

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Village of Riverside
 27 Riverside Road
Riverside, IL 60546