IGFOA Cancellation and Refund Policy

Purpose

To summarize the Association's practices with regard to cancellation of membership fees, seminar and conference fees, event registrations and exhibit booth fees.

Membership Fees

Member and Partner membership dues are not refundable under any circumstances.

Members may withdraw or cancel their individual membership at any time by notifying the IGFOA in writing. Membership is assigned to the public sector entity and not to the individual and is fully transferable to another member of the public sector entity.

Private sector memberships may be cancelled at any time provided notice is given in writing by the primary contact of the firm. Membership can also be transferred to another employee of the private sector firm.

Registration Fees

Cancellation of an event registration is subject to the following policy:

No refunds will be given for cancellations the day of the event and no shows.
For IGFOA event registration cancellations five (5) business days or more prior to an event, refunds will be offset by a $20 cancellation fee.
For IGFOA event registration cancellations within five (5) business days of the training, refunds will be offset by a cancellation fee of 50% of the registration fee.
A substitute attendee may be designated provided that the payment has been made and the IGFOA office has been notified in advance.
Cancellation policy for chapter events may differ from this policy at the chapters’ discretion.
A written request for a refund must be emailed to the IGFOA at info@igfoa.org prior to the event.

Annual Conference Fees

Cancellation of an Annual Conference registration is subject to the following policy:

For an IGFOA Annual Conference registration, cancellations fourteen (14) days or more prior to the conference, refunds will be offset by a $50 cancellation fee.
For an IGFOA Annual Conference registration cancellations within fourteen (14) days of the training, refunds will be offset by a cancellation fee of 50% of the registration fee.
No refunds will be given for no shows or cancellations after Friday 12:00 PM (CST) before the annual conference.
A substitute attendee may be designated provided that the payment has been made and the IGFOA office has been notified in advance.
A written request for a refund must be emailed to the IGFOA at info@igfoa.org prior to the event.

Annual Conference Exhibitor Booth Fees

Cancellation of an Annual Conference exhibit booth is subject to the following policy:

For cancellation of an Annual Conference exhibit booth twenty-one (21) days or more prior to the conference, refunds will be offset by a $500 cancellation fee.
For cancellation of an Annual Conference exhibit booth within twenty-one (21) days of the Annual Conference, a refund will not be given.
A written request for a refund must be emailed to the IGFOA at info@igfoa.org prior to the event.